Terms of Service

These terms are an agreement between you and Bazarin Technologies (“we”, “us”), which operates Konaar AI: the AI builder, Konaar Cloud hosting, domains and related services (together, the “Service”).

By creating an account or using the Service you accept these terms and our Privacy Policy. If you use the Service for an organisation, you accept them on its behalf and confirm you are authorised to.

• You must be at least 18 years old and give accurate information when you sign up.
• Keep your sign-in details secure. You are responsible for what happens under your account and in workspaces you own; tell us at once if you suspect misuse.
• Workspace owners decide who joins a workspace and what members can do, and are responsible for activity in the workspaces they own.

• Two kinds of credit. AI credits pay for building with the agent. Cloud credits pay for hosting, databases, storage and other Cloud resources. One cannot be used for the other.
• Usage. Credits are used as work happens, and the amount depends on what you ask for. The app shows your balance and usage. When credits run out, building or resources may pause until you top up or upgrade.
• Plans. Paid plans renew at the end of each monthly or yearly period until you cancel. Cancelling stops the next renewal; the current period runs to its end.
• Payment. Payments are processed by our payment provider, including M‑Pesa. Prices may be shown in US dollars and charged in Kenyan shillings at the rate shown before you pay.
• Refunds. Fees and credits already used are non-refundable, except where the law requires otherwise or we agree to a refund in writing. If you are charged in error, contact us and we will put it right.
• Changes to prices. We will give notice before a price change applies to a plan you already have.

You own what you put into the Service and, as between you and us, the code and other output generated for you. You give us permission to host, copy, process and transmit that content only as needed to run the Service for you, including sending it to the AI and infrastructure providers named in our Privacy Policy.

You confirm you have the rights to the content you upload or import, and that using it with the Service does not infringe anyone else’s rights.

If you publish a template to the gallery, you let other users view, copy and build on it.

The agent writes code automatically and can make mistakes. Output may be incomplete, insecure or similar to output given to others. Review and test what it produces before you rely on it, especially for security, payments, personal data or anything where an error could cause harm. You are responsible for the apps you deploy and how they are used.

You must not use the Service to:

• break the law, or build or host anything that does;
• build phishing pages, malware, spam tools or sites that impersonate others;
• host content that is illegal, infringing, or exploits or harms children;
• mine cryptocurrency, attack other systems, or try to escape the build sandbox;
• get around credit limits, rate limits or payment, or resell the Service without our agreement;
• collect other people’s personal data without a lawful basis.

We may remove content, stop builds or take deployments offline that break these rules, and suspend accounts involved.

• Deployed apps run within the resource limits of your plan. We aim to keep the Service available, but we do not promise uninterrupted service unless a separate agreement says so.
• Keep your own backups of anything important. Database backups we provide follow the retention shown on each database.
• Domains are registered through accredited registrars and are also subject to the registry’s rules. You are the registrant. A domain that is not renewed expires, and may be lost after any grace period the registry allows.

The Service connects to services we do not control, such as GitHub, Google, payment providers and domain registries. Your use of them is also governed by their terms, and we are not responsible for their availability or actions.

You can stop using the Service and close your account at any time. We may suspend or close an account that breaks these terms, fails to pay, or puts the Service or other users at risk. Where we reasonably can, we will tell you first and give you a chance to fix the problem or export your data.

When an account is closed, deployments stop and its content is deleted after a reasonable period, except where we must keep records by law.

The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, including that the Service or its output will be error-free, secure, or fit for a particular purpose.

To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.

These terms are governed by the laws of Kenya. Disputes will be resolved in the courts of Kenya, unless the law where you live gives you the right to bring a claim there.

We may update these terms as the Service changes. We will revise the date at the top and, for significant changes, tell you by email or in the app before they apply. Continuing to use the Service after that means you accept the new terms. For questions, email support@konaar.com.